Principal Customer Solutions Architect at Caylent | Remote AWS Cloud Architecture Job Opportunity

 

Cloud technology continues to transform how organizations build, operate, and scale their businesses. As companies move workloads to the cloud, they need experienced professionals who can design secure, reliable, and scalable solutions while connecting technical decisions with business objectives.

Caylent is hiring a Principal Customer Solutions Architect to help enterprise customers maximize the value of Amazon Web Services (AWS) through cloud modernization, architecture consulting, and strategic technical guidance.

This is a senior-level remote opportunity designed for experienced cloud architects who have strong AWS expertise, enterprise consulting experience, and the ability to work directly with executives, technical teams, and business stakeholders.

About Caylent

Caylent is a cloud-native services company focused on helping organizations improve their technology capabilities using AWS.

The company provides services across areas including:

• Cloud migration and modernization
• Cloud-native application development
• DevOps
• Data engineering
• Security and compliance
• Artificial intelligence solutions

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Caylent operates as a fully remote organization with employees across Canada, the United States, and Latin America. The company promotes a culture built around technological curiosity, collaboration, and professional growth.

About the Principal Customer Solutions Architect Role

The Principal Customer Solutions Architect will partner with Caylent’s sales team and customers to design solutions that address complex business challenges.

This is a strategic technical leadership role where the successful candidate acts as a trusted advisor to enterprise customers.

The position requires someone who can understand customer goals, translate business requirements into technical architectures, and guide organizations through cloud transformation journeys.

Unlike a purely technical engineering role, this position combines:

• Cloud architecture
• Customer consulting
• Pre-sales strategy
• Enterprise communication
• Technical leadership
• Business problem-solving

The ideal candidate enjoys working directly with customers and helping organizations make better technology decisions.

Key Responsibilities

Lead Architecture Discovery Sessions

The Principal Customer Solutions Architect will lead detailed discovery sessions with strategic customers.

This involves understanding:

• Business objectives
• Technical challenges
• Existing infrastructure
• Security requirements
• Scalability needs
• Future growth plans

The architect will then recommend AWS-based solutions aligned with customer goals.

Design AWS Well-Architected Solutions

A major responsibility is designing cloud solutions following AWS Well-Architected Framework principles.

This includes creating architectures that are:

• Secure
• Reliable
• Cost-effective
• Operationally efficient
• High-performing

The successful candidate must have deep knowledge of cloud-native patterns and enterprise architecture practices.

Act as a Strategic Customer Advisor

The role requires working closely with executive-level stakeholders.

The Principal Customer Solutions Architect will help customers understand how technology decisions impact business outcomes.

This requires excellent communication skills and the ability to explain complex technical concepts in a clear way.

Create Proposals and Statements of Work

The successful candidate will prepare technical proposals and statements of work that capture:

• Customer requirements
• Technical constraints
• Project scope
• Delivery expectations
• Recommended solutions

Strong writing skills and attention to detail are important because these documents influence major customer decisions.

Support Complex Sales Opportunities

The architect will collaborate with sales teams on strategic opportunities.

Responsibilities include helping win complex customer engagements by demonstrating technical value and building customer confidence.

This requires a combination of technical expertise and commercial awareness.

Educate Customers About AWS

Caylent expects the successful candidate to help educate customers through:

• Presentations
• Webinars
• Technical discussions
• Blogs
• White papers
• Direct customer engagement

The role includes representing AWS expertise and helping organizations understand cloud possibilities.

Mentor Other Architects

As a principal-level professional, the successful candidate will support the growth of other Customer Solutions Architects.

This includes:

• Sharing technical knowledge
• Providing guidance on complex projects
• Improving team practices
• Supporting career development

Requirements

Applicants should have significant experience designing and operating AWS solutions.

Key requirements include:

AWS Architecture Experience

Candidates need:

• 10+ years of experience architecting, building, and operating AWS solutions
• 10+ years working with infrastructure, applications, databases, and/or networking architecture

Deep AWS knowledge is essential for this position.

Enterprise Architecture Skills

Applicants should understand:

• Cloud-native architecture
• Distributed systems
• High availability
• Fault-tolerant design
• Security best practices
• Infrastructure modernization

Customer Communication Skills

The role requires excellent communication abilities.

The successful candidate must confidently communicate with:

• Engineers
• Architects
• Product leaders
• Business executives
• Enterprise decision-makers

Workshop and Presentation Experience

Candidates should be comfortable leading technical workshops and presentations for audiences ranging from technical specialists to executive leadership.

Strategic Thinking

The position requires the ability to connect technology decisions with business strategy.

Applicants should understand how cloud solutions can improve:

• Efficiency
• Innovation
• Scalability
• Security
• Business growth

Preferred Qualifications

Additional experience that can strengthen an application includes:

AI, Data, DevOps, or Application Development Expertise

Candidates with deep knowledge in areas such as:

• Artificial intelligence
• Machine learning
• Data platforms
• DevOps
• Modern application development

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may have an advantage.

Industry Experience

Experience working in industries such as:

• Financial services
• Healthcare
• Energy
• Enterprise technology

is valuable.

Compliance Knowledge

Experience with compliance frameworks such as:

• PCI
• HIPAA
• GDPR
• Security standards

is beneficial, especially when working with regulated organizations.

Pre-Sales Experience

Previous experience in solution consulting, technical sales, or strategic customer engagement is highly valuable.

Remote Work and Location

The position is listed as a remote role, with Caylent operating across Canada, the United States, and Latin America.

Applicants should confirm location eligibility and work authorization requirements before applying.

The role may require up to 25% travel depending on business needs.

Benefits

Caylent provides benefits designed to support remote employees and professional development.

Benefits include:

• Fully remote work environment
• Medical insurance
• Professional certification support
• Learning and development opportunities
• Modern laptop and work tools
• Equipment and office support
• Professional growth plans
• Peer recognition programs
• Global team collaboration

Who Should Apply?

This opportunity is suitable for professionals such as:

• Principal Cloud Architect
• AWS Solutions Architect
• Enterprise Solutions Architect
• Cloud Consultant
• Technical Account Architect
• Pre-Sales Architect
• Cloud Transformation Leader
• DevOps Architect

Candidates with extensive AWS experience and strong customer-facing skills should consider applying.

How to Prepare Your Application

Applicants should highlight:

• AWS architecture projects
• Enterprise cloud migrations
• Cloud modernization experience
• Security and compliance projects
• Customer consulting achievements
• Technical leadership experience
• Successful solution designs

Strong applications should include measurable achievements, such as:

• Reduced infrastructure costs
• Improved system reliability
• Migrated enterprise workloads
• Delivered successful cloud transformations
• Helped customers achieve business goals

Career Growth Opportunity

The Principal Customer Solutions Architect role offers significant exposure to enterprise technology decisions.

Successful professionals can progress toward roles such as:

• Chief Architect
• Cloud Practice Leader
• Solutions Architecture Director
• VP of Cloud Strategy
• Technology Consulting Executive

The role provides an opportunity to influence major cloud transformation projects while developing both technical and leadership skills.

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Master in-demand skills with expert-led courses on Programming, AI, Data Science, Business, Finance, Marketing, Design and thousands more.

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✔ Learn at your own pace  |  ✔ Lifetime access  |  ✔ Certificates of completion

How to Apply

Interested candidates should apply through the official job listing.

Application Link:

Applicants should review the latest requirements before submitting their application.

Final Thoughts

The Principal Customer Solutions Architect position at Caylent is an excellent opportunity for experienced AWS professionals who enjoy combining technical expertise with customer leadership.

The role goes beyond designing cloud systems. It involves helping organizations make strategic technology decisions, building trusted relationships, and guiding enterprise customers through cloud transformation.

For senior cloud architects with more than a decade of AWS experience and a passion for solving complex business problems, this remote opportunity represents a chance to work on impactful projects with a global technology company.