Operations Manager at Technology for Social Change and Development Initiative (Tech4Dev) – Apply Now
Are you an experienced operations professional passionate about driving organizational efficiency and social impact? The Technology for Social Change and Development Initiative (Tech4Dev) is currently recruiting for the position of Operations Manager. This exciting opportunity is ideal for professionals with strong leadership, project coordination, and operational management experience who are eager to contribute to an organization transforming lives through technology and digital skills development.
Tech4Dev is a leading non-profit organization established in 2016 to create access to decent work and opportunities for Africans through digital skills empowerment, workforce development, and advocacy. The organization works to bridge the digital divide and equip underserved communities with the skills needed to thrive in the future of work.
Job Overview
Position: Operations Manager
Organization: Technology for Social Change and Development Initiative (Tech4Dev)
Employment Type: Full-Time
Location: Nigeria
Sector: NGO / Non-Profit / Operations Management
The Operations Manager will be responsible for overseeing daily organizational operations, improving internal processes, ensuring efficient resource utilization, and supporting the successful delivery of programs and projects. The role requires a strategic thinker with excellent leadership and organizational skills.
About Tech4Dev
Tech4Dev is a social impact organization dedicated to empowering Africans with digital skills and connecting them to economic opportunities. Through various initiatives, the organization has trained thousands of young people, women, and underserved communities in technology, entrepreneurship, and workforce readiness skills.
The organization's vision is to scale access to sustainable tech careers for Africans and transform how talent connects with opportunities across the global economy.
Key Responsibilities
The Operations Manager will play a critical role in ensuring organizational effectiveness and operational excellence.
Operational Leadership
Key responsibilities include:
- Overseeing day-to-day organizational operations.
- Developing and implementing operational strategies.
- Ensuring compliance with organizational policies and procedures.
- Supporting efficient workflow management across departments.
- Identifying opportunities for operational improvement.
Project and Program Support
The successful candidate will:
- Coordinate operational support for projects and programs.
- Monitor project implementation timelines and deliverables.
- Ensure resources are effectively allocated.
- Support cross-functional collaboration among teams.
- Assist in managing organizational priorities and objectives.
Team Management
Responsibilities include:
- Supervising operational staff and support teams.
- Promoting a culture of accountability and excellence.
- Supporting staff development and performance management.
- Facilitating communication across departments.
- Strengthening collaboration and teamwork.
Process Improvement
The Operations Manager will:
- Review and optimize internal systems and processes.
- Implement operational best practices.
- Monitor performance indicators and organizational efficiency.
- Develop frameworks that improve productivity and service delivery.
- Support organizational growth and scalability.
Reporting and Administration
The role also involves:
- Preparing operational reports for management.
- Monitoring budgets and resource utilization.
- Supporting procurement and vendor management processes.
- Maintaining operational documentation and records.
- Ensuring timely reporting and compliance with donor requirements where applicable.
Qualifications
To be considered for this position, candidates should possess:
- Bachelor's Degree in Business Administration, Management, Project Management, Operations Management, Social Sciences, or a related field.
- Professional certifications in Project Management, Operations Management, or Business Administration will be an added advantage.
- A postgraduate qualification may be beneficial for senior-level consideration.
Experience Requirements
Applicants should have:
- Several years of relevant experience in operations management, project coordination, administration, or organizational development.
- Experience working within NGOs, development organizations, social enterprises, or related sectors.
- Proven ability to manage multiple priorities simultaneously.
- Experience leading teams and coordinating cross-functional activities.
- Strong understanding of organizational systems and operational processes.
Required Skills and Competencies
Successful candidates should demonstrate:
Technical Skills
- Operations and process management.
- Project coordination and implementation.
- Budget monitoring and resource management.
- Data analysis and reporting.
- Microsoft Office Suite proficiency.
- Strategic planning and execution.
Leadership Skills
- Team leadership and supervision.
- Excellent communication skills.
- Stakeholder management.
- Problem-solving and decision-making abilities.
- Time management and organizational skills.
- Ability to work under pressure and meet deadlines.
Why Join Tech4Dev?
Working with Tech4Dev offers professionals an opportunity to contribute to meaningful social impact while advancing their careers in a dynamic and innovative environment.
Benefits may include:
- Opportunity to work on transformative digital development programs.
- Exposure to innovative workforce development initiatives.
- Professional growth and leadership opportunities.
- Collaborative and mission-driven work environment.
- Meaningful contribution to youth empowerment and economic development across Africa.
Who Should Apply?
This role is ideal for:
- Operations Managers
- Program Managers
- Project Coordinators
- Administrative Managers
- NGO Operations Professionals
- Business Operations Specialists
- Organizational Development Officers
- Social Impact Professionals
Professionals with strong operational leadership experience and a passion for development work are encouraged to apply.
Application Process
Interested and qualified candidates should submit an updated CV and any required supporting documents through the official application channel indicated by Tech4Dev.
Applicants should ensure their application clearly demonstrates relevant experience in operations management, leadership, project coordination, and organizational effectiveness. Early application is strongly recommended due to the competitive nature of opportunities within Tech4Dev.
Interested and qualified? Go to Technology for Social Change and Development Initiative on docs.google.com to apply
Final Thoughts
The Operations Manager position at Tech4Dev presents an excellent opportunity for professionals seeking to combine operational excellence with social impact. By joining one of Africa's leading digital development organizations, successful candidates will contribute to initiatives that empower individuals, strengthen communities, and create pathways to sustainable employment.
If you possess strong leadership, organizational, and operational management skills, this could be the next major step in your professional journey.
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