IT Officers at Zoe Relief Initiative (ZRI) – Adamawa & Borno | Apply for NGO IT Jobs
Are you an Information Technology professional looking to build a rewarding career in the humanitarian sector? Zoe Relief Initiative (ZRI) is currently recruiting qualified candidates for the position of IT Officer in Adamawa and Borno States, Nigeria.
This opportunity is ideal for individuals with strong technical expertise in information technology, network administration, hardware and software support, and systems management. As an IT Officer, you will play a critical role in ensuring that the organization's technology infrastructure supports the effective delivery of humanitarian and development programs.
If you are passionate about using technology to improve operational efficiency and support life-changing humanitarian interventions, this position could be an excellent fit for you.
About Zoe Relief Initiative (ZRI)
Zoe Relief Initiative (ZRI) is a humanitarian and development organization committed to improving the lives of vulnerable individuals and communities across Nigeria. The organization implements projects in areas such as health, nutrition, education, livelihoods, food security, protection, emergency response, and community resilience.
To ensure the smooth implementation of these programs, ZRI relies on efficient digital systems, secure information management, and dependable IT infrastructure. The IT Officer will contribute to maintaining these systems while supporting staff across various project locations.
Job Overview
Position: IT Officer
Organization: Zoe Relief Initiative (ZRI)
Locations: Adamawa State and Borno State
Employment Type: Full-Time
Sector: Information Technology, Humanitarian, NGO
The IT Officer will provide technical support, maintain computer systems and networks, troubleshoot IT issues, and ensure the smooth operation of digital infrastructure across assigned offices.
Position Summary
The successful candidate will support daily IT operations by installing and maintaining computer hardware and software, managing networks, protecting organizational data, and providing technical assistance to staff.
The role requires excellent problem-solving abilities, strong technical knowledge, and the ability to work effectively in a fast-paced humanitarian environment.
Key Responsibilities
The IT Officer will perform a variety of technical and operational duties, including:
Technical Support
Responsibilities include:
- Providing first-line IT support to staff.
- Troubleshooting hardware and software issues.
- Installing and configuring operating systems.
- Setting up computers and peripheral devices.
- Resolving user technical problems promptly.
Network Administration
The successful candidate will:
- Maintain local area networks (LAN).
- Monitor internet connectivity.
- Configure routers and network equipment.
- Support wireless network operations.
- Ensure stable and secure network performance.
Systems Maintenance
Responsibilities include:
- Updating operating systems and software.
- Performing preventive maintenance on IT equipment.
- Monitoring system performance.
- Managing antivirus protection.
- Backing up organizational data regularly.
IT Asset Management
The IT Officer will:
- Maintain inventory of IT equipment.
- Track laptops, desktops, printers, and accessories.
- Support procurement of IT equipment.
- Ensure proper documentation of IT assets.
- Recommend equipment replacement where necessary.
Information Security
The role also involves:
- Protecting organizational data.
- Supporting cybersecurity best practices.
- Managing user access permissions.
- Monitoring system security.
- Promoting safe use of digital resources.
User Training
The successful candidate may also:
- Train staff on software applications.
- Provide guidance on IT policies.
- Support digital transformation initiatives.
- Assist employees in using organizational systems effectively.
Qualifications
Interested applicants should possess:
- Bachelor's Degree or HND in:
- Computer Science
- Information Technology
- Computer Engineering
- Software Engineering
- Information Systems
- Related disciplines
Professional certifications such as CompTIA A+, Network+, CCNA, Microsoft, or other recognized IT certifications will be an added advantage.
Experience Requirements
Applicants should demonstrate:
- Experience providing IT technical support.
- Knowledge of computer hardware and software maintenance.
- Experience managing networks and internet connectivity.
- Familiarity with Microsoft Windows and Office applications.
- Basic knowledge of cybersecurity principles.
- Experience supporting users in an office environment.
Previous experience working with NGOs or humanitarian organizations will be an added advantage.
Required Skills and Competencies
Successful candidates should possess:
Technical Skills
- Hardware troubleshooting.
- Software installation and configuration.
- Network administration.
- Data backup and recovery.
- IT asset management.
- Cybersecurity awareness.
- Microsoft Office support.
Professional Competencies
Candidates should also demonstrate:
- Strong analytical thinking.
- Excellent communication skills.
- Attention to detail.
- Problem-solving abilities.
- Ability to work under pressure.
- Teamwork and collaboration.
- Good organizational skills.
These skills are essential for maintaining reliable IT services that support organizational operations.
Why Work with Zoe Relief Initiative?
Joining ZRI provides an opportunity to combine your technical expertise with meaningful humanitarian work.
Benefits include:
- Contributing to impactful humanitarian programs.
- Working with a dedicated and professional team.
- Exposure to NGO operations and donor-funded projects.
- Opportunities for professional development.
- Practical experience supporting technology in humanitarian settings.
- Career growth within the nonprofit sector.
As an IT Officer, your work will directly support staff delivering essential services to communities in need.
Who Should Apply?
This position is suitable for:
- IT Officers.
- Computer Scientists.
- Network Administrators.
- IT Support Specialists.
- Systems Administrators.
- Computer Engineers.
- Software Support Officers.
- Early-career IT professionals seeking NGO experience.
Candidates who are passionate about technology and committed to supporting humanitarian operations are encouraged to apply.
Tips for a Successful Application
To improve your chances of being shortlisted:
- Update your CV with relevant IT experience.
- Highlight networking and technical support skills.
- Mention any professional IT certifications.
- Include experience with hardware, software, and system administration.
- Demonstrate your ability to solve technical problems efficiently.
- Emphasize teamwork and communication skills.
A well-structured application showcasing your technical expertise and commitment to service can significantly improve your chances of success.
Application Process
Interested and qualified candidates should submit their applications through the official recruitment portal before the application deadline.
Ensure that your application includes all required documents and clearly highlights your qualifications, technical competencies, and relevant work experience.
Final Thoughts
The IT Officer positions at Zoe Relief Initiative (ZRI) in Adamawa and Borno States provide an excellent opportunity for technology professionals to apply their skills in a humanitarian environment.
If you have experience in IT support, systems administration, networking, and user support, and you are passionate about contributing to impactful development programs, this role offers an exciting opportunity to grow your career while making a meaningful difference in the lives of vulnerable communities.
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