Care Access has advertised a Central Study Coordinator – Retention (CSC-R) position for professionals interested in clinical research, patient education and participant retention.
The role combines clinical research coordination with patient-facing education. The successful candidate works remotely with participants in Care Access programs, helping them understand health information, learn about clinical research opportunities and remain engaged throughout the study process.
The version of this vacancy linked through Remote OK was advertised as Remote – Brazil. Candidates should therefore check the location requirement carefully before applying.
Job Details
Company: Care Access
Position: Central Study Coordinator – Retention
Job Type: Full-time
Work Arrangement: Remote
Location: Brazil
Job Category: Clinical Research / Healthcare
Experience: At least 6 months of relevant clinical research experience for the Brazil version
Salary: Not disclosed
Travel: Less than 10%
Status: The Brazil version had an application deadline of June 2, 2026 and is now expired.
About Care Access
Care Access is a clinical research organization working to make clinical trials and healthcare research more accessible to communities.
The company operates research sites, mobile clinics and clinical research programs and works with healthcare professionals, researchers and participants to support the development of new medical treatments. Its Future of Medicine program is designed to make health screenings and research opportunities more accessible to communities.
About the Central Study Coordinator Role
The Central Study Coordinator – Retention position combines clinical research and patient education.
The CSC-R serves as a virtual point of contact for participants in patient programs, particularly the Future of Medicine program. The coordinator helps participants understand their laboratory results, explains basic clinical research concepts and helps determine whether participants may be suitable for specific studies.
The position also focuses heavily on participant engagement and retention.
Care Access describes the role as a mid-level individual contributor position requiring strong clinical research knowledge, excellent interpersonal skills and the ability to work independently.
Key Responsibilities
The Central Study Coordinator – Retention may be responsible for:
- Educating participants about laboratory results.
- Explaining health information in a clear and understandable manner.
- Communicating with participants through phone, text and email.
- Supporting participants who contact the central support line.
- Maintaining participant information in designated technology systems.
- Conducting virtual consenting appointments.
- Pre-screening participants for potential study participation.
- Helping retain and engage potential clinical research participants.
- Performing quality checks to maintain data accuracy and integrity.
- Working with other Central Study Coordinators, physicians and research sites.
- Contributing to the development and improvement of participant education materials.
- Completing required training.
- Following system access and data-handling procedures.
Requirements and Qualifications
The Brazil version of the position listed the following requirements:
- At least 6 months of relevant clinical research experience.
- Experience working on high-volume screening studies.
- Experience with patient education and participant retention.
- Strong communication skills.
- Excellent customer-service abilities.
- A warm and personable communication style.
- Ability to explain basic clinical research concepts to participants.
- Ability to work independently in a remote environment.
- Good organizational and time-management skills.
- A suitable home-office environment.
- Reliable high-speed internet.
Portuguese, Spanish and/or English language ability was identified as a bonus in the Brazil version.
Who Should Apply?
The position is particularly relevant to professionals with experience in:
- Clinical research
- Clinical trial coordination
- Patient recruitment
- Patient retention
- Healthcare customer support
- Patient education
- Clinical operations
- Medical research
- Study coordination
It could be especially attractive to candidates who enjoy combining healthcare knowledge with direct communication and participant support.
Remote Work Requirements
The role is designed to be performed remotely, but applicants need an appropriate working environment.
Care Access's published requirements include a private space for participant communication and reliable high-speed internet. The older U.S. version specifies minimum internet speeds of 100 Mbps download and 15 Mbps upload, together with a 5 GHz router.
The Brazil version was specifically identified as Remote within Brazil, so candidates should not assume that the position was open internationally.
Salary and Benefits
The Brazil listing did not disclose a salary.
Care Access has listed benefits for its full-time employees that can include paid time off, company-paid holidays, medical, dental and vision insurance, disability coverage and retirement benefits, although eligibility can depend on the employee's location and employment arrangement.
Important Status Update
Important for applicants: the Brazil version of this vacancy is no longer accepting applications.
The Brazil listing was posted in April 2026 with an application deadline of June 2, 2026. The listing is now marked expired.
However, this does not mean Care Access no longer hires for the position.
Care Access's current careers page separately lists Central Study Coordinator – Retention — USA Remote, as well as another Central Study Coordinator – Retention — Brazil-Home Office under its Site Support Solutions OUS Expansion category.
Therefore, readers interested in this type of work should check Care Access's current careers page for a live version before applying.
Conclusion
The Central Study Coordinator – Retention position at Care Access is an interesting opportunity for professionals working in clinical research, patient education and participant engagement.
The job combines healthcare communication with clinical research coordination and offers the opportunity to support participants remotely.
For AfroCareer readers, however, the geographic distinction is important: the Remote OK version was a Brazil-based vacancy and its June 2, 2026 deadline has passed. Care Access continues to list related Central Study Coordinator – Retention opportunities, including a current USA Remote version, so interested professionals should check the company's official careers page for the latest opening.
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