Regional Human Resources Business Partner – West at Rowan | Remote USA
Company: Rowan
Position: Regional Human Resources Business Partner – West
Job Type: Full-time
Location: Remote – California, USA
Salary: $90,000–$110,000 per year
Experience: 3+ years in Human Resources or equivalent experience
Industry: Retail, E-commerce, Fashion & Consumer Services
Rowan is hiring a Regional Human Resources Business Partner – West to provide strategic human resources support to its employees and field leadership across the company's western region.
This is a full-time remote position based in California, making it particularly suitable for experienced HR professionals who are already authorized to work in the United States and are located in California. Rowan currently lists the position on its careers page.
The successful candidate will work closely with regional and field leadership, providing guidance across employee relations, performance management, compliance, recruitment, employee development and other areas of the employee lifecycle.
About Rowan
Rowan is an ear-piercing and hypoallergenic jewelry company that focuses on combining safety, clinical expertise and a celebratory customer experience.
The company operates studios across the United States, with its piercing services performed by licensed nurses. Rowan's model places significant emphasis on safety, customer experience and professional standards.
The Regional Human Resources Business Partner will help support Rowan's growing field organization while working to maintain its workplace culture and HR standards.
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About the Role
Reporting to the Chief People Officer, the Regional Human Resources Business Partner will serve as an important connection between Rowan's HR team and its field operations.
The role involves providing HR guidance throughout the employee lifecycle, including employee relations, performance management, training, engagement, career development and compliance.
The HR Business Partner will also work closely with regional management to identify workforce challenges and opportunities and develop solutions that support Rowan's broader business objectives.
Key Responsibilities
The successful candidate will have a broad range of responsibilities, including strategic HR support, employee relations, employee development and HR operations.
Strategic HR Business Partnership
Responsibilities include:
- Serving as a strategic HR partner to a Rowan Regional General Manager.
- Providing guidance on people-related matters while supporting business growth objectives.
- Meeting regularly with field management to identify regional HR needs and trends.
- Building strong relationships with field leadership.
- Understanding team dynamics, challenges and opportunities.
- Collaborating with other Regional HR Business Partners to identify opportunities for continuous improvement.
- Working with cross-functional leaders to improve HR and operational compliance.
Employee Relations and Compliance
The HR Business Partner will also provide guidance on employee relations and workplace policies.
Responsibilities include:
- Supporting field teams in understanding and following company policies and benefits.
- Acting as a regional HR compliance resource.
- Developing knowledge of relevant state and local employment laws.
- Conducting investigations into employee concerns and potential policy violations.
- Recommending appropriate outcomes in accordance with company standards.
- Supporting disciplinary actions and performance-management processes.
- Conducting compliance audits.
- Providing training and recommendations to improve HR compliance.
- Supporting communications regarding policy changes, organizational announcements and change management.
Strong judgment, discretion and confidentiality are particularly important because the position involves handling sensitive employee and workplace matters.
Employee Development and Recruitment
The role will also contribute to recruitment, onboarding and employee development across Rowan's studios.
The successful candidate will:
- Monitor nurse labor-market conditions and hiring trends.
- Work with the recruiting team on staffing requirements.
- Participate in recruitment for field management positions.
- Conduct initial interviews or participate on interview panels when required.
- Work with Studio Managers and District Managers to ensure new and promoted employees receive appropriate onboarding and training.
- Support workforce planning and succession planning.
- Contribute to career-development programs.
- Support performance-management processes, including goal setting, feedback and annual reviews.
- Deliver HR training to field leadership on HR processes, employment law, recruiting and related topics.
Employee Lifecycle Management
The Regional Human Resources Business Partner will provide support throughout the employee lifecycle.
This includes:
- Onboarding.
- Job changes.
- Promotions.
- Relocations.
- Leaves of absence.
- Employee exits.
- Exit interviews.
- Performance reviews.
- Compliance processes.
- Benefits and payroll-related questions.
- Employee data and HR-system transactions.
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The HR Business Partner will also analyze employee trends and share insights with leadership to help improve employee retention and engagement.
Requirements
Rowan is looking for an experienced HR professional who can operate independently while working effectively with leaders and employees.
Applicants should have:
- At least 3 years of Human Resources or equivalent experience.
- A bachelor's degree, preferably in Human Resources or a related field, or equivalent experience.
- Experience with employee relations and difficult employment matters.
- Strong understanding of HR policies and employment practices.
- Excellent judgment and executive presence.
- Strong confidentiality, integrity and discretion.
- Excellent written and verbal communication skills.
- Strong interpersonal skills.
- Excellent organizational and prioritization abilities.
- Ability to work in a fast-paced environment.
- Ability to work independently and collaboratively.
- Proficiency with Google Docs, Microsoft Office Suite or similar software.
An HR certification such as PHR or SHRM-CP is preferred. Experience in retail or service-based environments is also an advantage.
Salary and Benefits
The advertised salary range for the position is $90,000 to $110,000 per year. The position is full-time and remote within California.
Rowan's listed full-time benefits and perks include:
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Long-term disability coverage.
- Life insurance.
- Paid time off and other employee benefits.
The exact benefits available may depend on the applicable employment terms and company policies.
Who Can Apply?
This opportunity is best suited to HR professionals with several years of experience supporting employees and management teams.
Candidates with experience in employee relations, HR compliance, performance management, recruitment, onboarding, workforce planning and employment law may be particularly well suited to the position.
Experience in retail, service-based or multi-location organizations can also be valuable because the role supports employees across Rowan's studio network.
Important: Although the position is described as remote, Rowan's current careers page specifically lists the West role as California. Therefore, applicants outside California should confirm their eligibility before applying.
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How to Apply
Qualified candidates interested in the Regional Human Resources Business Partner – West position can submit their application through Rowan's official careers platform.
Official Application:
Applicants should ensure that their resume clearly demonstrates relevant HR experience, particularly in employee relations, compliance, performance management and supporting business leaders.
Conclusion
The Regional Human Resources Business Partner – West position offers an opportunity for an experienced HR professional to join Rowan and play an important role in supporting its growing field organization.
With a $90,000–$110,000 annual salary, full-time employment and remote work within California, the position could be attractive to HR professionals seeking a strategic business-partner role in a growing consumer and retail company.
Candidates who meet the experience requirements and are based in California should review the official vacancy carefully and submit their application through Rowan's careers platform.
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