The International Organization for Migration (IOM) is inviting applications for the position of Medical Assistant in Lagos, Nigeria. The opportunity is a locally recruited G-4 General Service position supporting the organization's Migration Health Assessment Centre (MHAC).
The successful candidate will assist with health assessment programmes, migrant registration, data processing, appointment scheduling, document management and communication with migrants and other stakeholders.
The position is particularly relevant to candidates with experience in data entry, data processing, customer service, call centre operations, administrative support or working in a medical or other busy institutional environment.
The application deadline is October 4, 2026.
About IOM
The International Organization for Migration is a related organization of the United Nations and works with governments, international organizations and other partners on migration-related issues.
IOM provides services and support in areas including migration health, displacement, humanitarian assistance and regular migration pathways.
This Medical Assistant position is based within the Migration Health Assessment Centre in Lagos, where the successful candidate will support activities associated with health assessment programmes and the processing of applicants.
Job Details
Organization: International Organization for Migration (IOM)
Position: Medical Assistant
Grade: G-4, General Service
Location: Lagos, Nigeria
Department/Unit: Migration Health Assessment Centre (MHAC)
Contract: Special Short-Term Graded, initially 3 months and potentially up to 9 months
Posted: September 21, 2026
Application Deadline: October 4, 2026
Recruitment: Locally recruited
The vacancy is open to qualified internal and external candidates, subject to IOM's recruitment procedures and eligibility requirements.
What Will the Medical Assistant Do?
The Medical Assistant will work under the overall supervision of the Migration Health Officer and direct supervision of the Senior Medical Assistant.
The position can involve assignment to either the reception and data processing unit or the call centre within the Migration Health Assessment Centre.
Call Centre Responsibilities
When assigned to the call centre, the Medical Assistant will provide information to migrants concerning health assessments and IOM services through telephone and email communication.
The role also involves registering migrants in the IOM database, scheduling and confirming medical appointments, communicating messages to medical staff and beneficiaries, preparing lists of migrants scheduled for health assessment processing, and maintaining daily statistics.
The successful candidate may also contribute to customer satisfaction evaluation activities.
Reception and Data Entry Responsibilities
Candidates assigned to reception and data processing will perform various activities required for the processing of applicants at the Migration Health Assessment Centre.
These duties include receiving applicants, explaining the registration process, checking identities, entering applicant biodata into the appropriate platform, taking photographs using approved equipment and loading images into the relevant system.
The Medical Assistant will also print medical forms, consent forms and other required documents.
Additional responsibilities include receiving medical examination forms and other documents, updating records in the database, preparing and sorting medical files, transmitting documents through electronic or courier channels, and maintaining appropriate records and correspondence.
The position may also involve checking and photocopying proof of payment and submitting relevant records to the appropriate administrative or finance personnel.
Educational Requirements
Applicants can qualify through one of two educational and experience routes.
The first route requires a university degree in Computer Science, Information Technology/Management, Statistics, Social Sciences, Business Administration or a related field, together with at least two years of relevant work experience.
Alternatively, candidates with a secondary school diploma can qualify with at least four years of relevant work experience.
A certificate in IT or data entry is considered an advantage.
IOM also notes that accredited universities are those listed in the UNESCO World Higher Education Database.
Required Experience
Applicants should have experience in areas such as computer data entry, data processing, data analysis or call centre operations in a busy institution.
Experience in a medical environment is particularly relevant.
Knowledge of medical terminology, previous secretarial or archival experience and previous work with NGOs or international organizations are listed as advantages.
Experience or certification in IT, computer operations, data entry, data processing, analysis or call centre operations can also be beneficial.
Candidates should have strong computer literacy, particularly in Windows and Microsoft Office. Knowledge of web page design or data analysis is an additional asset.
Skills and Competencies
The successful applicant should have excellent communication and interpersonal skills and be capable of working with minimal supervision.
IOM is also looking for candidates who can communicate effectively with different types of people and adapt to changing situations.
Other important skills include:
- Strong written, verbal and listening communication
- Good customer-service orientation
- Ability to multitask
- Ability to prioritize workloads
- Effective time management
- Strong attention to detail
- Accuracy in handling and reporting data
- Ability to meet strict deadlines
- Flexibility with working schedules
- Ability to work effectively with stakeholders and beneficiaries
Applicants must also have a typing speed of at least 60 words per minute.
Microsoft Office Skills
Strong Microsoft Office knowledge is an important requirement for this position.
Candidates should demonstrate proficiency with applications including:
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Publisher
- Microsoft SharePoint
These skills are relevant because the position involves data entry, record management, reporting, document preparation and other administrative activities.
Who Should Apply?
This opportunity may be particularly relevant to graduates and experienced professionals with backgrounds in information technology, computer science, statistics, social sciences, business administration or related disciplines.
It may also be suitable for candidates with secondary education who have accumulated the required four years of relevant experience.
People with previous experience in call centres, data entry, administrative support, medical facilities, NGOs or international organizations can find their experience relevant to the responsibilities outlined in the vacancy.
Candidates should carefully compare their qualifications and experience with the official requirements before applying.
How to Apply for the IOM Medical Assistant Job
Interested and qualified candidates should submit their applications through the IOM official e-Recruitment system.
IOM states that applications are accepted through its e-Recruitment system and that candidates can use the online system to track their applications.
Official Application Link
Click here to apply through IOM Careers
Applicants should search for “Medical Assistant” and select the Lagos, Nigeria vacancy.
Candidates should ensure that their education, work experience and other information are completely entered into their IOM candidate profile before submitting the application.
Application Deadline
The application deadline is:
October 4, 2026
Interested candidates are encouraged to complete their applications before the closing date. The current vacancy listing identifies October 4, 2026 as the closing date.
Applicants should also be aware that IOM does not charge applicants a fee at any stage of its recruitment process. IOM's official careers platform warns candidates about recruitment scams and advises applicants to verify suspicious communications.
Final Thoughts
The IOM Medical Assistant position in Lagos provides an opportunity for qualified candidates to support migration health assessment activities while developing experience in data management, customer service, administration and health programme support.
The role combines data entry, communication, document management, appointment coordination and applicant processing, making relevant administrative, IT, data or call-centre experience important.
Candidates who meet the educational and experience requirements should review the full vacancy carefully and submit their application through IOM's official recruitment system before October 4, 2026.
Job Title: Medical Assistant
Organization: International Organization for Migration (IOM)
Location: Lagos, Nigeria
Grade: G-4
Contract: Special Short-Term Graded
Posted: September 21, 2026
Deadline: October 4, 2026
Application: IOM official e-Recruitment system
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