Technical Implementations Lead at Smile Digital Health | Remote HealthTech Career Opportunity
Healthcare technology is transforming the way medical data is shared, managed, and used to improve patient care. As healthcare organizations continue adopting interoperable digital systems, skilled technical leaders are needed to deliver secure, scalable, and standards-based implementation projects.
Smile Digital Health is hiring a Technical Implementations Lead for a full-time remote position in the United States. This opportunity is ideal for experienced software engineers, healthcare interoperability specialists, implementation consultants, and technical solution architects who are passionate about building modern healthcare technology solutions.
The role offers a competitive salary ranging from $100,000 to $135,000 USD per year, along with a comprehensive benefits package and opportunities for professional development.
About Smile Digital Health
Smile Digital Health is a leading health technology company focused on improving healthcare through data interoperability. Its FHIR-based health data platform enables healthcare providers, governments, hospitals, and technology organizations to securely collect, manage, and exchange healthcare information.
The company's solutions are used in more than 20 countries and support healthcare organizations in delivering connected, data-driven care. Smile Digital Health has also been recognized as one of Canada's fastest-growing technology companies, earning a place on Deloitte's Technology Fast 50 ranking.
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About the Role
As a Technical Implementations Lead, you'll work directly with customers while collaborating with Product Management, Engineering, Solution Architecture, and Customer Support teams to deliver high-quality implementation projects.
You'll oversee technical solution delivery, configure healthcare data platforms, troubleshoot implementation issues, provide architectural guidance, and help customers successfully deploy Smile Digital Health's interoperability solutions.
This position combines customer consulting, software implementation, technical leadership, and healthcare integration expertise.
Key Responsibilities
Lead Customer Implementations
Your primary responsibilities include:
- Supporting customer implementation projects.
- Configuring the Smile platform.
- Designing technical solutions.
- Troubleshooting implementation challenges.
- Providing architectural guidance throughout project delivery.
Deliver Healthcare Integration Solutions
You'll develop expertise in healthcare interoperability technologies, including:
- HL7 FHIR.
- HL7 standards.
- OpenID Connect.
- REST APIs.
- Kubernetes.
- Java.
- JavaScript.
- JSON.
- XML.
Working with these technologies ensures secure and efficient healthcare data exchange across multiple systems.
Collaborate Across Teams
You'll work closely with:
- Product Management.
- Core Engineering.
- Solution Architecture.
- Technical Support.
- Professional Services.
- Customer-facing implementation teams.
Strong collaboration helps deliver scalable, secure, and reliable customer solutions.
Manage Multiple Projects
The Technical Implementations Lead is expected to:
- Balance multiple implementation projects.
- Prioritize competing customer requirements.
- Escalate technical risks when necessary.
- Maintain delivery timelines.
- Ensure high-quality project execution.
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Excellent organizational and communication skills are essential for success.
Support Technical Excellence
You'll also:
- Assist technical support analysts.
- Participate in troubleshooting activities.
- Contribute to technical documentation.
- Support proposal development (RFIs and RFPs).
- Stay informed about healthcare technology trends and best practices.
Participation in the on-call support rotation may also be required.
Required Qualifications
Successful candidates should generally possess:
- Experience delivering enterprise software implementation projects.
- Strong customer-facing communication skills.
- Experience with Java development.
- Knowledge of healthcare interoperability.
- Familiarity with REST APIs.
- Strong troubleshooting abilities.
- Experience designing technical solutions.
- Ability to manage multiple priorities in a remote environment.
Candidates should also demonstrate strong collaboration skills and a commitment to delivering high-quality customer outcomes.
Preferred Technical Skills
The role values experience with:
- Java
- JavaScript
- Kubernetes
- HL7
- FHIR
- REST APIs
- OpenID Connect
- JSON
- XML
- Healthcare interoperability
- Solution architecture
- Technical consulting
Knowledge of modern healthcare standards and enterprise integration patterns will be particularly valuable.
Compensation and Benefits
Smile Digital Health offers an attractive employee package that includes:
- Annual salary of $100,000–$135,000 USD.
- Fully remote work environment.
- Flexible paid time off.
- Personal and sick leave.
- Health and medical insurance.
- Retirement savings plans (401(k)/RRSP/TFSA where applicable).
- Life and disability insurance.
- Employee Assistance Program.
- Professional learning through FHIR training and Skillsoft.
- Supportive and inclusive workplace culture.
Career Growth Opportunities
Professionals who succeed in this position may advance into roles such as:
- Technical Solutions Architect.
- Senior Implementation Consultant.
- Technical Delivery Manager.
- Healthcare Integration Architect.
- Customer Success Technical Lead.
- Engineering Manager.
Healthcare interoperability expertise continues to be one of the most valuable technical skills in the rapidly growing digital health sector.
Why Join Smile Digital Health?
Working at Smile Digital Health gives you the opportunity to:
- Help improve healthcare systems worldwide.
- Work with modern interoperability technologies.
- Collaborate with talented engineers and healthcare professionals.
- Solve complex technical implementation challenges.
- Build expertise in FHIR and digital health.
- Contribute to better patient outcomes through connected healthcare data.
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How to Apply
Interested candidates can apply through the official Remote OK job listing or Smile Digital Health's careers page.
Application Link:
Before applying, update your resume to emphasize your experience with enterprise software implementation, Java, APIs, cloud technologies, healthcare interoperability, customer consulting, and technical leadership. Highlight measurable project achievements and experience working directly with clients.
Final Thoughts
The Technical Implementations Lead role at Smile Digital Health is an excellent opportunity for experienced technology professionals who want to combine software engineering with meaningful healthcare innovation.
If you enjoy solving complex technical challenges, working directly with customers, and building secure healthcare data solutions, this remote role offers competitive compensation, excellent career growth, and the opportunity to contribute to improving healthcare systems around the world.
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