Technical Officer, Quality Improvement (Toro) at Family Health International (FHI 360) – Apply Now
Are you a public health professional passionate about improving healthcare quality, strengthening primary healthcare systems, and supporting maternal and child health programs? Family Health International (FHI 360) is recruiting for the position of Technical Officer, Quality Improvement (TO, QI) in Toro, Bauchi State, Nigeria.
This opportunity is ideal for professionals with experience in public health, maternal and newborn health, nutrition, primary healthcare strengthening, monitoring and evaluation, and quality improvement initiatives. The successful candidate will support the delivery of high-impact health interventions and contribute to improving healthcare outcomes at community and facility levels.
Job Overview
Position: Technical Officer, Quality Improvement (TO, QI)
Organization: Family Health International (FHI 360)
Project: Meeting Targets and Maintaining Epidemic Control (EpiC) Project
Location: Toro Local Government Area, Bauchi State, Nigeria
Employment Type: Full-Time
Sector: Public Health / NGO / Health Systems Strengthening
The Technical Officer, Quality Improvement will provide technical, programmatic, data, and quality improvement support for FHI 360’s EpiC Maternal, Newborn, Child Health and Nutrition (MNCH/N) project. The role focuses on strengthening integrated health services at primary healthcare facilities and community platforms in Bauchi State.
About FHI 360
FHI 360 is a global nonprofit human development organization that works to improve lives through locally driven solutions in health, education, nutrition, economic development, and other sectors.
The organization operates internationally, partnering with governments, communities, and development organizations to address complex health and social challenges. Through programs such as EpiC, FHI 360 supports countries in strengthening healthcare systems, improving service delivery, and expanding access to essential health services.
About the EpiC Project
The Meeting Targets and Maintaining Epidemic Control (EpiC) project is a global health initiative funded by the United States Department of State. The project supports health systems strengthening, disease prevention, and improved access to quality healthcare services.
In Nigeria, EpiC supports initiatives focused on strengthening primary healthcare systems, maternal and child health, nutrition, health security, and improved healthcare delivery.
Key Responsibilities
Technical Health Support
The Technical Officer will:
- Provide day-to-day technical support for MNCH/N implementation across primary healthcare facilities and community platforms.
- Support the delivery of high-impact interventions including antenatal care, postnatal care, newborn care, nutrition screening, breastfeeding support, and referral systems.
- Support integration of maternal, newborn, child health, and nutrition services into existing PHC systems.
- Ensure alignment with government health priorities and national guidelines.
Quality Improvement Activities
Responsibilities include:
- Supporting quality improvement cycles at healthcare facilities.
- Identifying service delivery gaps and supporting corrective actions.
- Conducting root cause analysis to improve healthcare outcomes.
- Participating in supportive supervision visits.
- Promoting adherence to clinical and nutrition service delivery standards.
Monitoring, Evaluation and Reporting
The officer will:
- Support collection, validation, and reporting of MNCH/N program data.
- Conduct routine data quality assessments.
- Maintain accurate facility registers and reporting tools.
- Support data analysis and learning activities.
- Contribute to program reports, dashboards, and evidence-based decision-making.
Stakeholder Engagement and Community Support
The role involves:
- Working with PHC staff, community health workers, ward development committees, and partners.
- Supporting community outreach activities.
- Strengthening referral systems between communities and health facilities.
- Supporting training, mentorship, and capacity-building activities.
Qualifications and Requirements
Interested candidates should possess:
- Bachelor’s Degree in Nursing, Midwifery, Public Health, Community Health, or a related field.
- Minimum of four years of experience supporting MNCH, nutrition, PHC, or HIV programs.
- Experience working with Nigerian primary healthcare systems.
- Knowledge of monitoring and evaluation tools and healthcare reporting systems.
- Experience with District Health Information Software (DHIS2) is highly desirable.
- Previous experience with NGOs, government health programs, or health systems strengthening projects is an advantage.
Required Skills and Competencies
Successful candidates should demonstrate:
Technical Skills
- Knowledge of maternal, newborn, child health, and nutrition interventions.
- Quality improvement methodologies.
- Data analysis and reporting skills.
- Advanced Microsoft Excel skills.
- Knowledge of health information systems such as DHIS2.
- Ability to conduct facility assessments and mentorship activities.
Professional Skills
- Strong communication skills.
- Excellent problem-solving ability.
- Attention to detail.
- Strong organizational and time management skills.
- Ability to work effectively with diverse teams.
- Cultural awareness and community engagement skills.
Travel Requirements
The position requires significant field engagement. Successful candidates should be prepared to travel frequently within assigned project locations to support healthcare facilities and community activities.
The role involves approximately 50%–70% travel requirements as part of project implementation and supervision activities.
Why Work with FHI 360?
Joining FHI 360 provides professionals with an opportunity to contribute to meaningful health programs that improve lives.
Benefits of working with FHI 360 include:
- Opportunity to support impactful public health interventions.
- Experience working with an international development organization.
- Professional growth and capacity-building opportunities.
- Collaboration with health experts and development partners.
- Contribution to stronger healthcare systems in Nigeria.
Who Should Apply?
This position is suitable for:
- Public Health Officers
- Nurses and Midwives
- Community Health Professionals
- MNCH Program Officers
- Quality Improvement Specialists
- Monitoring and Evaluation Officers
- Health Systems Strengthening Professionals
- NGO Health Project Staff
Professionals passionate about improving healthcare quality and strengthening communities are encouraged to apply.
Application Process
Interested and qualified candidates should submit their applications through the official FHI 360 recruitment platform.
Applicants should ensure their CV highlights relevant experience in public health programming, quality improvement, data management, and community health interventions.
Early application is encouraged due to the competitive nature of NGO health sector opportunities.
Application Closing Date
24th June, 2026.How to Apply
Interested and qualified candidates should:Click here to apply online
Final Thoughts
The Technical Officer, Quality Improvement position at FHI 360 offers an excellent opportunity for health professionals who want to contribute to improving healthcare services in Nigeria.
With a focus on maternal and child health, nutrition, quality improvement, and primary healthcare strengthening, this role provides a platform to create measurable impact while building valuable experience within an international development organization.
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