Operations Engineer (Remote, Kuala Lumpur) at Xsolla – Technology Operations Career Opportunity
Xsolla is hiring an Operations Engineer to support and maintain the infrastructure that powers its global gaming commerce platform. This remote opportunity, based in Kuala Lumpur, is ideal for technology professionals who enjoy system operations, cloud infrastructure management, troubleshooting, and ensuring high service reliability.
The role offers the chance to work with a leading gaming technology company that supports game developers and publishers worldwide through payment processing, digital commerce, and monetization solutions.
About Xsolla
Xsolla is a global video game commerce company that provides tools and services that help developers launch, market, monetize, and grow their games. Its solutions include payment processing, digital storefronts, subscriptions, and player engagement services used by gaming companies across the world.
With a presence in multiple countries, Xsolla continues to support innovation in the gaming industry through technology-driven commerce solutions.
Position Overview
The Operations Engineer will be responsible for monitoring, maintaining, and improving the reliability of Xsolla’s systems and infrastructure.
The successful candidate will work closely with engineering, product, and support teams to ensure services remain available, secure, and efficient. This role combines system administration, cloud operations, incident management, and performance optimization.
It is an excellent opportunity for professionals seeking to build expertise in large-scale technology operations.
Key Responsibilities
Infrastructure Operations
The selected candidate will:
- Monitor production systems and infrastructure.
- Maintain system stability and availability.
- Troubleshoot operational issues.
- Support cloud-based services and applications.
- Ensure infrastructure performance meets operational requirements.
Incident Management
Responsibilities include:
- Responding to alerts and incidents.
- Investigating root causes of technical issues.
- Coordinating issue resolution efforts.
- Documenting incidents and solutions.
- Implementing preventive measures to reduce future disruptions.
System Reliability and Performance
The Operations Engineer will also:
- Optimize system performance.
- Support automation initiatives.
- Improve monitoring and observability tools.
- Assist with capacity planning.
- Maintain service reliability standards.
Collaboration and Continuous Improvement
Additional duties include:
- Working with software engineering teams.
- Supporting deployment and release processes.
- Contributing to infrastructure improvements.
- Updating operational documentation.
- Promoting best practices in system operations.
Required Qualifications
Applicants should possess:
- Experience in system administration, operations engineering, or site reliability engineering.
- Knowledge of Linux operating systems.
- Understanding of networking concepts and infrastructure management.
- Experience with cloud platforms and distributed systems.
- Strong troubleshooting and analytical skills.
- Ability to work independently and collaboratively.
- Excellent communication and documentation abilities.
Candidates with experience supporting high-availability systems are encouraged to apply.
Preferred Technical Skills
Ideal candidates may have experience with:
- AWS, Google Cloud, or Microsoft Azure.
- Docker and Kubernetes.
- Monitoring tools such as Prometheus and Grafana.
- CI/CD pipelines.
- Scripting languages such as Python, Bash, or Shell.
- Infrastructure automation tools.
- Database administration and optimization.
- Security and compliance best practices.
Salary and Benefits
Xsolla offers a competitive compensation package that may include:
- Competitive salary.
- Health and wellness benefits.
- Paid time off.
- Professional development support.
- Flexible remote work arrangements.
- Career advancement opportunities.
- Access to global technology projects.
Compensation will vary based on experience, qualifications, and location.
Why Apply?
This role provides an opportunity to work on mission-critical infrastructure that supports global gaming commerce platforms used by millions of players worldwide.
Operations engineers at Xsolla gain valuable experience in cloud infrastructure, system reliability, automation, and large-scale technology operations while collaborating with talented professionals across multiple regions.
For individuals passionate about infrastructure engineering and operational excellence, this position offers excellent career growth potential.
Remote Work Opportunity
This remote role is available for candidates based in or around Kuala Lumpur. Team members collaborate with international colleagues while benefiting from flexible work arrangements and a supportive engineering culture.
Xsolla encourages innovation, continuous learning, and technical excellence across its teams.
How to Apply
Application Link:
⚙️ Remote Operations Engineer – Xsolla
Join Xsolla's Global Technical Operations team and help monitor, troubleshoot, and improve high-availability gaming and commerce platforms.
🌍 Remote Job | DevOps & Operations | Full-Time
🚀 APPLY NOWInterested candidates should review the job requirements carefully and submit their applications as early as possible.
Conclusion
The Operations Engineer position at Xsolla is an exciting opportunity for technology professionals looking to build a career in infrastructure management, cloud operations, and system reliability.
If you enjoy solving technical challenges, maintaining critical systems, and working in a global technology environment, this role could be the perfect next step in your career.
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